Services & Pricing Guide
Real Help.
Fair Prices.
Straightforward pricing for home and business tech support — no hidden fees, no drop-off required.
Tracy · Manteca · Lathrop
Primary Area
Price Varies
Extended Area Surcharge
📞 Call us at (209) 831-2749 | ✉️ DoorstepTechSupport@gmail.com
What We Do
💻Computer Repair
🔒Backup & Recovery
🌐Networking
🛡️Security
🖨️Setup & Install
📋IT Support Plans
We come to your home or business — no drop-off, no waiting. We diagnose first and give you a clear quote before any work begins. No surprises. No jargon. Just honest local tech support.
Doorstep Tech Support
"For Home. For Business.
We Come to You."
Computer Repair & Setup
Onsite · No Shop Drop-Off Required
📞 Call us at (209) 831-2749 | ✉️ DoorstepTechSupport@gmail.com
🔧
Diagnostics & Repair
We diagnose first — you approve before we start
Onsite Diagnostic Most Common
We come to you, assess the issue, and give a clear quote before any work begins.
$75
Applied toward repair if you proceed same visit
Slow Computer / Tune-Up Most Common
Startup optimization, junk cleanup, background processes, storage management.
$100–$125
Most jobs completed in one visit
Virus & Malware Removal Most Common
Full scan, removal, and security hardening to prevent re-infection.
$100–$175
Severity-dependent; ransomware recovery may be higher
OS Reinstall / Factory Reset
Clean Windows or macOS reinstall. Data backed up before wipe.
$125–$175
Includes data backup prior to wipe
SSD Upgrade
Replace old hard drive with SSD — dramatically speeds up older machines.
$100 + parts
Typical SSD cost: $60–$100
Hardware Replacement
RAM, battery, screen, power jack — labor only, parts quoted at cost.
$75–$150
Parts quoted separately
🖥️
Setup & Installation
New equipment, new staff, new office — we handle it
New Computer Setup Most Common
Unbox, configure, transfer files, install apps, connect to network and printer.
$100–$150
Per device; discounts for multiple units
Printer / Scanner Setup
Wired or wireless setup, driver install, test print from all office devices.
$75–$100
Networked printers quoted per job
Email Setup & Migration
Business email config — Outlook, Gmail, Microsoft 365 — on all devices.
$75–$125
Migration from old provider included
Software Install & Licensing
Microsoft 365, QuickBooks, Adobe, antivirus, or any business software.
$50–$75
Per application; software license cost separate
⏱️
Hourly Rate for Unlisted Work
Any job not listed here is billed at $100–$150/hr with a one-hour minimum. We always give you an estimate before we start — no surprises.
Doorstep Tech Support
"For Home. For Business.
We Come to You."
Networking · Backup · Security
Stay Connected. Stay Protected.
📞 Call us at (209) 831-2749 | ✉️ DoorstepTechSupport@gmail.com
🌐
Networking & Wi-Fi
Fast, reliable, secure connections for your office
Wi-Fi Setup / Router Config Most Common
New router setup, password security, optimal placement, and device connection.
$75–$100
Hardware cost separate if new router needed
Wi-Fi Dead Zone Fix
Assess coverage gaps, install mesh nodes or extenders for full coverage.
$100 + parts
Mesh node hardware ~$80–$150 each
Network File Sharing Setup
Shared folders so all office computers access the same files seamlessly.
$100–$150
Up to 5 devices; larger offices quoted per job
NAS Setup & Configuration Popular Add-On
Full NAS install, drive formatting, RAID setup, and network integration.
$150–$250
Hardware quoted separately
🔒
Backup & Data Recovery
Your data is your business — protect it like it is
| Service | What's Included | Price |
|---|
| Onsite Backup — Monthly Best Value | Technician visits monthly, backs up to external drive, stored off-site | $85 / visit |
| Onsite Backup — Quarterly | Same service every 3 months — great for lighter data needs | $110 / visit |
| Onsite Backup — Yearly | Annual checkup + backup; ideal for very small operations | $160 / visit |
| Extended Area Surcharge | Added to any visit rate for extended service area | Varies / visit |
| One-Time Data Backup | Single visit to back up files before repair, upgrade, or just in case | $75–$100 |
| Data Recovery | Recover files from failed, corrupted, or accidentally wiped drives | $100–$250 |
| Cloud Backup Setup | Configure OneDrive, Google Drive, or Backblaze for automatic backups | $75–$100 |
🛡️
Security
Common sense protection for small businesses
Antivirus Setup
Business-grade antivirus installed and configured on all office machines.
$50 / device
Software license quoted separately
Password Manager Setup
Secure shared business passwords with Bitwarden. Includes team training.
$75
Flat rate including walkthrough
Security Audit
Review network, devices, and practices. Written report with action items.
$150–$200
Great starting point for new clients
⚠️
Ransomware & Breach Response
If your business has been hit, call us immediately. Emergency response billed at $150/hr. The best protection is a current backup — ask us about onsite backup plans before it happens.
Doorstep Tech Support
"For Home. For Business.
We Come to You."
Support Plans & Additional Services
Ongoing peace of mind for your business
📞 Call us at (209) 831-2749 | ✉️ DoorstepTechSupport@gmail.com
📋
Monthly IT Support Retainers
Priority service, faster response, predictable monthly cost — no surprise bills
Basic
$150 /mo
Best for 1–2 person shops
- Priority phone & text support
- 4 onsite visits/month included
- Remote diagnosis & guidance
- Monthly check-in call
Standard Most Popular
$225 /mo
Best for 3–8 person businesses
- Everything in Basic
- 2 onsite visits/month
- Same-day response guarantee
- Hardware purchasing advice
- Basic security monitoring
Premium
$350 /mo
Best for 8–15 person offices
- Everything in Standard
- Unlimited onsite visits
- Monthly onsite backup included
- Quarterly security audit
- Equipment lifecycle planning
📱
Additional Services
Common requests we handle every week
Phone & Tablet Setup
Configure business email, apps, and security on iOS or Android devices.
$50–$75
Per device
Windows / macOS Updates
Ensure all machines are fully patched — a step many small businesses overlook.
$50 / device
Bulk discount for 5+ machines
POS System Support
Troubleshoot Square, Clover, Toast and other point-of-sale systems and receipt printers.
$100–$150
Most major POS systems supported
Internet / ISP Troubleshooting
Diagnose slow or dropping internet — we work with your ISP on your behalf if needed.
$75–$100
Does not include ISP fees
Smart TV / Display Setup
Conference room display, digital signage, or customer-facing screen setup.
$75–$125
Mounting hardware quoted separately
Security Camera Consult
Camera placement, system recommendations, and network setup guidance.
$75
Installation quoted separately
🤝
Not Sure What You Need? We'll Figure It Out Together.
Call or text us, describe what's going on, and we'll give you an honest estimate before you commit to anything. No pressure. No jargon. No hidden fees. We're a local business too — and we treat you like it.
Doorstep Tech Support
"For Home. For Business.
We Come to You."